
Persuasion Exercise: Please Join Us!
This exercise focuses on the importance of verbal and non verbal persuasion techniques in achieving goals. By engaging delegates in this activity, participants are encouraged to use different metho...

Assertiveness Exercise: Share with me
This fun exercise shows the effect of assertiveness in achieving goals by presenting a combination of passive, aggressive and assertive behaviours in the task.

Assertiveness Exercise: Chair Hopping
This exercise shows the importance of different communication styles. In particular, it shows the effect of assertive request in obtaining a desirable outcome.

5 Quick Steps to Win/Win Negotiation
Negotiation is the process of bargaining that precedes an agreement. Successful negotiation generally results in a contract between the parties. Best type of negotiation is “win-win” which means bo...