Making Small Talk Exercise: Ask Me a Question
This activity can be used for coaching skills or making conversations. The basic principle behind the activity is simple and the aim is to provide an easy structure to follow. Use this activity whe...
Questioning Exercise: Open and Closed Questions
This activity helps delegates understand the difference between open and closed questions. It is a rather simple exercise however if executed well it can lead to a profound insight. Those people wh...
Exercise: This is How You Should Make It
In this creative exercise, participants get to understand the value of confirmations and feedback in communication. Sometimes instructors fail to observe, receive feedbacks and correct the procedur...
Communication Exercise: Chinese Whisper
This exercise highlights the importance of confirming the information we receive from either our colleagues or clients. This activity is designed for groups of at least 8 delegates or more.
Open Versus Closed Questions Exercise
Asking the right types of questions to get the right kinds of answers is a critical skill everyone must master. This is not always easy since you need to balance between wanting to get more specifi...
